[BM] Pemakluman Perkhidmatan Masyarakat

by loswebstudio99 in Featured Articles

Pemakluman Perkhidmatan Masyarakat

SCAM: Cara-Cara Untuk Tidak Tertipu (Dengan Pengetahuan Undang-Undang)

Makluman khidmat masyarakat ini dibawakan kepada anda oleh: Suppiah & Partners

Apakah scam?

Skim penipuan yang direka untuk menipu seseorang. Biasanya, matlamat utama penipu adalah keuntungan kewangan atau maklumat peribadi.

Menurut Gogolook, syarikat teknologi amanah terkemuka, Malaysia kehilangan sejumlah RM 54 Bilion (3% daripada KDNK Malaysia) akibat penipuan dalam setahun. Penyelidikan menunjukkan kira-kira 70% mangsa penipuan tidak melaporkan kes mereka kepada pihak berkuasa.

Bagaimanakah scam selalunya dilakukan?

E-MEL

Anda mungkin menganggap e-mel yang anda terima hanyalah e-mel biasa, tetapi dalam dunia digital hari ini, anda boleh terjebak dengan penipuan hanya dengan membalas e-mel anda.

E-mel scam ini selalunya kelihatan seperti e-mel biasa yang anda terima setiap hari, tetapi sebenarnya maklumat peribadi anda seperti butiran perbankan, kata laluan atau data peribadi yang lain sedang dicuri.

Salah satu jenis e-mel scam yang biasa digunakan adalah ‘email phishing’. E-mel jenis ini berpura-pura menjadi organisasi yang sah, menggesa anda untuk bertindak balas dengan cepat.

Contoh:

  1. E-mel Phishing daripada “Bank”
    E-mel yang mendakwa ia daripada bank akan menggesa anda untuk klik pautan bagi melindungi akaun anda atau akaun anda akan disekat.
  2. KWSP atau Penipuan Bayaran Balik Cukai
    E-mel atau panggilan palsu yang menyatakan anda layak untuk pengeluaran KWSP atau bayaran balik cukai LHDN, meminta anda memberikan butiran peribadi.
  3. Penipuan Cinta
    Penipu pada aplikasi temu janji atau media sosial berpura-pura menjalinkan hubungan sebelum meminta wang kerana “kecemasan keluarga” atau alasan lain.

Cara-cara mengesan scam

  1. Semak Alamat E-mel (Spoofing)
    Scammer sering menggunakan alamat e-mel palsu atau mencurigakan yang kelihatan serupa dengan alamat e-mel sebenar. Sentiasa semak e-mel pengirim dengan teliti. Jika ia daripada bank atau syarikat, sahkan e-mel rasmi di laman web mereka. Jika ia daripada seseorang yang anda kenali, hubungi mereka untuk mengesahkan.

    E-mel yang sah:
    moneybank@gmail.com
    E-mel penipu:
    m0neybank@gmail.com

  2. Mendesak
    E-mel penipuan selalunya cuba untuk membuat anda panik. Mereka mungkin mengatakan akaun anda akan dikunci atau anda mesti bertindak segera. Ini adalah helah untuk membuat anda bertindak tanpa berfikir. Pastikan anda bertenang dan sahkan informasi sebelum melakukan apa-apa.
  3. Invois Palsu dan Permintaan Pembayaran
    Tujuan utama scammer adalah wang. Berhati-hati dengan e-mel yang meminta pembayaran atau invois. Sentiasa semak semula sebelum membuat sebarang pemindahan wang.
  4. Bahasa dan Tatabahasa yang lemah
    Organisasi yang sah akan menggunakan tatabahasa dan bahasa profesional yang betul dalam e-mel mereka. E-mel penipuan selalunya mempunyai kesilapan menaip, frasa pelik atau ayat janggal—sesuatu yang orang ramai cenderung untuk terlepas pandang.

PANGGILAN TELEFON

Scam melalui panggilan telefon dibuat untuk menipu seseorang untuk mendedahkan maklumat sensitif mereka.

Pada masa yang maju ini, setiap rekayat di Malaysia pasti pernah mendapat panggilan scam.

Panggilan ini boleh datang melalui telefon peribadi anda atau pun telefon pejabat anda.

Penipu biasanya mendapat nombor telefon anda daripada kebocoran data, laman web syarikat anda atau platform media sosial seperti Facebook atau LinkedIn.

Contoh:

Panggilan telefon daripada nombor yang tidak dikenali memberitahu tentang aktiviti haram yang dipautkan ke nombor telefon anda.

  1. Panggilan Telefon daripada “Pegawai Bank”
    Pemanggil yang berpura-pura menjadi wakil bank, memberi amaran kepada anda tentang transaksi yang tidak dibenarkan dan meminta butiran perbankan anda untuk “menyelesaikan isu.”
  2. Panggilan Polis atau SPRM Palsu
    Pemanggil yang berpura-pura menjadi polis, SPRM atau Bank Negara, mendakwa anda terlibat dalam jenayah dan mesti memindahkan wang untuk “tujuan penyiasatan.”
  3. Penipuan Amal Jariah
    Mesej atau panggilan meminta derma untuk badan amal yang menggunakan cerita emosi untuk menekan orang ramai supaya memindahkan wang.

Cara-cara mengesan scam

  1. Nombor Tidak Diketahui
    Scammer biasanya membuat panggilan daripada nombor yang anda tidak kenali. Mereka melakukan ini untuk mengelakkan pengesanan dan diblok. Berhati-hati jika anda menerima panggilan daripada nombor yang tidak dikenali.
  2. Menyamar sebagai Organisasi
    SebenarPenipu sering berpura-pura menjadi daripada organisasi yang dipercayai seperti LHDN atau bank kerana orang ramai lebih cenderung mempercayainya. Jika anda menerima panggilan yang mendakwa sebagai daripada syarikat atau badan kerajaan, sahkan ia sebelum berkongsi sebarang butiran.
  3. Mewujudkan Rasa Terdesak
    Mereka akan cuba membuat anda panik dengan mengatakan terdapat masalah—seperti transaksi yang mencurigakan, bil tidak dibayar atau masalah undang-undang. Matlamat mereka adalah untuk menekan anda supaya bertindak balas dengan cepat tanpa berfikir.
  4. Meminta Maklumat Peribadi
    Syarikat yang sah tidak akan meminta butiran perbankan anda, kata laluan atau OTP melalui telefon. Jika pemanggil meminta ini, ia adalah satu penipuan. Tutup telefon segera.
  5. Gunakan Aplikasi ID Pemanggil
    Alat yang berguna untuk membantu mengenal pasti nombor yang tidak dikenali ialah aplikasi Whoscall, yang boleh anda muat turun pada telefon anda. Ia membantu mengesan dan menyekat kemungkinan panggilan penipuan.

WHATSAPP

Anda tidak perlu memberikan seseorang nombor telefon anda untuk mereka memilikinya.

Hampir semua rakyat Malaysia menggunakan aplikasi WhatsApp untuk berbual tentang hal-hal peribadi, kerja, atau komunikasi bersama universiti kerana ia adalah percuma, cekap dan mudah untuk digunakan. Ini merupakan sebab utama sasaran scammer.

Scammer sering mendapat nombor telefon daripada kebocoran data atau platform media sosial seperti Facebook atau LinkedIn.

Contoh:

Mesej yang dihantar daripada nombor yang tidak dikenali tentang memenangi hadiah atau mesej daripada orang tersayang yang meminta bantuan.

  1. Penipuan Penghantaran Bungkusan
    Mesej atau panggilan yang mendakwa bungkusan anda tersekat di kastam atau memerlukan bayaran tambahan sebelum ia boleh dikeluarkan.
  2. Penipuan Tawaran Kerja
    Mesej yang menawarkan pekerjaan bergaji tinggi dengan kerja minimum, memerlukan anda membayar “yuran pemprosesan” terlebih dahulu.
  3. WhatsApp di hijack
    Seorang penipu yang berpura-pura menjadi rakan atau ahli keluarga, meminta kod pengesahan yang dihantar ke telefon anda untuk mendapatkan akses ke akaun WhatsApp anda.

Cara-cara mengesan scam

  1. Mesej dari nombor yang tidak diketahui
    Scammer sering menghubungi anda daripada nombor yang tidak dikenali. Jika anda menerima mesej daripada nombor yang tidak dikenali, berhati- hati— terutamanya jika mereka meminta butiran peribadi atau wang.
  2. Mewujudkan rasa terdesak
    Scammer akan cuba membuat anda panik dengan mengatakan sesuatu yang mendesak— seperti masalah dengan akaun bank anda, hadiah yang mesti anda tuntut dengan segera, atau rakan yang menghadapi masalah. Mereka mahu anda bertindak pantas tanpa berfikir.
  3. Menyamar sebagai seseorang yang anda kenali
    Helah biasa mereka ialah berpura-pura menjadi rakan atau ahli keluarga yang telah “menukar nombor telefon mereka.” Mereka mungkin meminta wang atau maklumat sensitif. Sentiasa sahkan dengan menghubungi rakan tersebut secara langsung sebelum membalas.
  4. Panduan scam WhatsApp
    WhatsApp sediakan sumber rasmi tentang cara mengenali dan mengelakkan scam.

Anda boleh mengetahui tentang mesej yang mencurigakan, fail palsu dan petua untuk kekal selamat di sini:

https://faq.whatsapp.com/2286952358121083

Bagaimanakah Cara Untuk Mengelakkan Scam (Organisasi)

Latihan Pekerja
Cara terbaik untuk mencegah penipuan adalah melalui latihan yang betul. Syarikat harus mendidik pekerja tentang mengenali dan bertindak balas terhadap scam.

Mengadakan Bengkel Anti-Scam
Anjurkan bengkel di mana ahli profesional, seperti peguam atau wakil daripada NSRC, boleh mengajar pekerja cara mengenal pasti dan mengendalikan scam. Contoh praktikal dan kajian kes kehidupan sebenar boleh menjadikan pembelajaran lebih berkesan.

Peringatan
Orang ramai cenderung lupa dari semasa ke semasa. Oleh itu, peringatan harus kerap diberi. Gunakan e-mel atau media sosial syarikat untuk memastikan pekerja mengetahui taktik scam terkini.

Galakkan Budaya Berhati-hati
Biasakan pekerja untuk mengesahkan permintaan luar biasa, terutamanya yang melibatkan pembayaran atau maklumat peribadi. Semakan semula dengan jabatan berkaitan boleh mengelakkan kerugian besar.

Perkara yang Perlu Dilakukan Jika E-mel atau Identiti Organisasi Anda Disalahgunakan Oleh Scammer

Bertenang dan Bertindak Pantas
Menjadi sasaran scammer boleh meresahkan, tetapi panik tidak akan membantu. Perkara utama ialah bertindak balas dengan pantas dan berkesan.

Laporkan Dengan Segera
Jika e-mel atau identiti organisasi anda telah disalahgunakan dalam scam, ambil tindakan segera:

  • Hubungi talian hotline bank anda (tersedia 24/7) jika butiran kewangan terlibat.
  • Hubungi Pusat Tindak Balas Penipuan Nasional (NSRC) di 997 untuk mendapatkan bimbingan.
  • Ikut arahan mereka, yang mungkin termasuk memfailkan laporan polis.

Makluman Pekerja dan Pelanggan
Scammer boleh sambung menyasarkan organisasi anda, jadi adalah penting untuk memaklumkan kepada orang lain:

  • Beritahu HR untuk mengeluarkan amaran dalaman kepada pekerja.
  • Terbitkan notis awam di laman web dan media sosial untuk memberi amaran kepada pelanggan.
  • Nasihatkan pekerja supaya lebih berhati-hati dengan e-mel atau panggilan yang mencurigakan.

Dapatkan Nasihat Undang-undang
Jika anda tidak pasti bagaimana untuk mengendalikan keadaan, minta nasihat peguam. Peguam dapat membimbing anda tentang langkah yang perlu dilakukan, seperti mengambil tindakan undang-undang terhadap penipu atau melaksanakan langkah keselamatan siber yang lebih kukuh.

Apa yang tidak patut dilakukan?

Jangan panik
Perkara paling buruk yang boleh anda lakukan adalah panik. Apabila kita tertekan, kita tidak berfikir dengan jelas, dan itulah yang dimahukan oleh scammer. Tarik nafas dalam-dalam dan balas dengan berhati-hati.

Jangan Terlibat dengan scammer
Sesetengah orang, terutamanya individu yang lebih muda, mungkin menganggap ia menyeronokkan untuk bertindak balas dengan scammer. Tetapi scammer yang mahir pasti akan dapat mengekstrak maklumat tanpa anda sedari. Tindakan paling selamat adalah mengabaikan dan menyekat mereka.

Jangan berdiam diri
Ramai orang berasa malu, takut akan akibatnya, atau menganggap tiada peluang untuk memulihkan kerugian mereka selepas discam. Tetapi membuat laporan adalah penting—bukan sahaja untuk potensi pemulihan tetapi juga untuk memberi amaran kepada orang lain dan menghalang scam tersebut daripada berulang.


Dengan mengambil langkah yang betul dan menyebarkan kesedaran, anda boleh membantu melindungi diri anda dan organisasi anda.

Apakah Undang-undang yang Boleh Melindungi Anda?

  1. Akta Komunikasi dan Multimedia 1998 (CMA)
    Seksyen 233: Menangani penggunaan tidak wajar kemudahan atau perkhidmatan rangkaian. Ia menjenayahkan tindakan seperti menggunakan perkhidmatan rangkaian untuk menghantar kandungan palsu, tidak senonoh, lucah atau menyinggung perasaan dengan niat untuk menjengkelkan, menyalahgunakan, mengancam atau mengganggu orang lain.
    Penalti: Pesalah boleh didenda sehingga RM50,000, penjara sehingga setahun, atau kedua-duanya sekali.
  2. Akta Perlindungan Data Peribadi 2010 (PDPA)
    Tujuan: Mengawal pemprosesan data peribadi dalam transaksi komersial, memastikan privasi dan perlindungan data.
    Penalti: Ketidakpatuhan boleh mengakibatkan denda antara RM100,000 hingga RM500,000, penjara satu hingga tiga tahun, atau kedua-duanya sekali.
  3. Akta Jenayah Komputer 1997 (CCA)
    Seksyen 3: Menjenayah akses tanpa kebenaran kepada bahan komputer, biasanya dirujuk sebagai “penggodaman.”
    Seksyen 5: Menangani pengubahsuaian tanpa kebenaran kandungan komputer, seperti memperkenalkan perisian hasad atau virus.
    Penalti: Individu yang disabitkan kesalahan boleh didenda sehingga RM50,000, penjara sehingga lima tahun, atau kedua-duanya sekali.
  4. Kanun Keseksaan
    Seksyen 416: Meliputi “penipuan dengan penyamaran,” yang terpakai pada penipuan pancingan data yang mana individu menipu orang lain dengan berpura-pura menjadi orang lain.
    Penalti: Boleh dihukum penjara sehingga lima tahun, denda, atau kedua-duanya sekali. Undang-undang ini secara kolektif bertujuan untuk melindungi rakyat Malaysia daripada pelbagai bentuk jenayah siber. Jika anda percaya anda telah disasarkan atau terjejas oleh penipuan siber, adalah penting untuk melaporkan kejadian itu kepada pihak berkuasa yang berkaitan dengan segera.

Perkara yang Perlu Dilakukan Jika Anda Discam

Jika anda ditarget oleh scammer, mengambil tindakan pantas boleh membantu anda meminimumkan kerosakan dan meningkatkan peluang baikpulih. Berikut ialah perkara yang perlu anda lakukan:

Bertenang dan Proses Situasi Tersebut
Jangan panik. Scammer bergantung pada ketakutan dan kekeliruan untuk memanipulasi mangsa. Luangkan masa untuk memproses apa yang telah berlaku.

Laporkan Kejadian dengan Segera
Jika terdapat penglibatan wang, hubungi talian hotline bank anda dengan segera untuk menyekat transaksi dan melindungi akaun anda.
Hubungi Pusat Tindak Balas Scam Nasional (NSRC) di 997, yang beroperasi setiap hari dari 8 pagi hingga 8 malam, untuk bantuan dalam melaporkan dan mengendalikan kes scam.
Failkan laporan polis di balai polis terdekat untuk mendokumentasikan scam tersebut dan menyokong sebarang kemungkinan siasatan.

Lindungi Maklumat Peribadi Anda
Jika anda berkongsi butiran sensitif seperti kata laluan atau maklumat perbankan, tukar kata laluan anda dengan segera dan aktifkan pengesahan dua faktor (2FA) untuk keselamatan tambahan.
Beritahu majikan anda jika e-mel kerja atau butiran syarikat anda telah terjejas.

Beri Amaran kepada Orang Lain
Maklumkan kepada rakan sekerja dan pelanggan jika nama, e-mel atau organisasi anda telah disalahgunakan dalam scam untuk mengelakkan mangsa selanjutnya.
Keluarkan makluman kepada syarikat anda dan notis awam di laman web dan media sosial anda jika perlu.

Dapatkan Nasihat Undang-undang
Sesetengah scam mungkin melibatkan pencurian identiti, penipuan atau penyalahgunaan maklumat syarikat. Jika anda tidak pasti tentang langkah seterusnya atau memerlukan panduan tentang tindakan undang-undang, nasihat daripada paguam adalah langkah yang paling baik.

Kami dari Suppiah & Partners bersedia untuk membantu anda. Hubungi kami untuk mendapatkan nasihat undang-undang pakar dan tindakan terbaik untuk melindungi hak anda daripada insiden tersebut.

Mengambil tindakan segera boleh membuat perubahan dalam mencegah kerugian selanjutnya dan melindungi diri anda atau organisasi anda. Sentiasa berwaspada dan sentiasa sahkan sebelum membalas mesej atau panggilan yang mencurigakan.

See Attached PDF

Rujukan

  1. Akta Komunikasi dan Multimedia 1998: Akta untuk mengadakan peruntukan tentang dan mengawal selia
    industri komunikasi dan multimedia yang menjurus ke arah percantuman dan perkara-perkara yang
    bersampingan dengannya.
  2. Akta Perlindungan Data Peribadi 2010: Akta untuk mengawal selia pemprosesan data peribadi dalam
    transaksi komersial dan untuk mengadakan peruntukan bagi perkara-perkara yang berkaitan dan
    bersampingan dengannya.
  3. Akta Jenayah Komputer 1997: Akta untuk mengadakan peruntukan bagi kesalahan berhubungan dengan
    penyalahgunaan komputer.
  4. Kanun Keseksaan: Akta berkenaan dengan kesalahan-kesalahan jenayah.
  5. Statistik Scam: https://www.malaymail.com/news/malaysia/2024/10/03/scam-epidemic-malaysians-lose
    us128b-annually-equivalent-to-3pc-of-gdp-amid-rising-ai-threats/152485
  6. Scoop: https://www.scoop.my/news/246047/agong-wants-to-combat-red-tape-culture/

© 2025 Suppiah & Partners. Semua hak terpelihara. Kandungan surat berita ini bertujuan untuk tujuan maklumat sahaja dan tidak membentuk nasihat undang-undang.

Lihat Lebihan Artikel

[EN] Community / Public Service Alert

by loswebstudio99 in Featured Articles

Community / Public Service Alert

SCAM: The Art of Not Getting Fooled (With Legal Know-How)

This community service alert is brought to you by: Suppiah & Partners

What Are “Scams”?

Scams are fraudulent schemes designed to deceive someone. Usually, the scammer’s main goal is monetary gain or personal information.

According to Gogolook, the leading trust tech company, Malaysia is losing a total of RM 54 Billion (3% of Malaysia’s GDP) to scams in a year. Research indicates some 70% of scam victims do not report their cases to authorities.

How Are Scams Usually Carried Out?

EMAILS

You might think the emails you receive are just regular emails, but in today’s digital world, you could fall for a scam just by replying.

Scam emails often look like normal emails you get every day, but they are actually trying to steal your personal information—such as your banking details, passwords, or other private data.

One common type of scam email is a phishing email. These emails pretend to be from a legitimate organization, urging you to respond quickly.

Examples:

  1. Phishing Emails from “Banks”
    An email claiming to be from your bank, urging you to click a link to secure your account or risk it being restricted.
  2. EPF or Tax Refund Scams
    Fake emails or calls claiming you are eligible for an EPF withdrawal or an LHDN tax refund, asking you to provide personal details.
  3. Love or Romance Scam
    Scammers on dating apps or social media pretending to form a relationship before asking for money due to a “family emergency” or other excuses.

How can we spot them?

  1. Check the Email Address (Spoofing)
    Scammers often use fake or suspicious email addresses that look similar to real ones. Always check the sender’s email carefully. If it’s from a bank or company, verify the official email on their website. If it’s from someone you know, call them to confirm.

    Legitimate Email:
    moneybank@gmail.com
    Scammer email:
    m0neybank@gmail.com

  2. Sense of Urgency
    Scam emails often try to make you panic. They might say your account will be locked or that you must act immediately. This is a trick to make you act without thinking. Stay calm and verify before doing anything.
  3. Fake Invoices and Payment Requests
    Many scammers are after one thing—money. Be extra cautious with emails asking for payments or invoices. Always double-check before making any transfers.
  4. Poor Language and Grammar
    Legitimate organizations use proper grammar and professional language in their emails. Scam emails often have typos, weird phrasing, or awkward sentences—something people tend to overlook.

PHONE CALLS

Scam phone calls are made to trick people into revealing their sensitive information.

By now, almost everyone has received a scam call at least once in their life.

These calls can come through your personal phone or even your office phone.

Scammers usually get your phone number from data leaks, your company’s website, or social media platforms like Facebook or LinkedIn.

Examples:

A phone call from an unknown number calling about an illegal activity linked to your phone number.

  1. Phone Calls from “Bank Officers” 
    A caller pretending to be from your bank, warning you about unauthorized transactions and asking for your banking details to “fix the issue.”
  2. Fake Police or MACC Calls
    A caller pretending to be from the police, MACC, or Bank Negara, claiming you are involved in a crime and must transfer money for “investigation purposes.”
  3. Fake Charity Scams
    Messages or calls asking for donations for a supposed charity, often using emotional stories to pressure people into transferring money.

How can we spot them?

  1. Unknown Numbers
    Scammers usually call from numbers you don’t recognize. They do this to avoid detection and blocking. If you receive a call from an unfamiliar number, be cautious.
  2. Impersonating
    Real Organizations
    Scammers often pretend to be from trusted organizations like LHDN or banks because people are more likely to believe them. If you get a call claiming to be from a company or government body, verify it before sharing any details.
  3. Creating a Sense of Urgency
    They will try to make you panic by saying there’s a problem—like suspicious transactions, unpaid bills, or legal trouble. Their goal is to pressure you into reacting quickly without thinking.
  4. Asking for Personal Information
    Legitimate companies will never ask for your banking details, passwords, or OTP over the phone. If a caller requests this, it’s a scam. Hang up immediately.
  5. Use Caller ID Apps
    A useful tool to help identify unknown numbers is the Whoscall app, which you can download on your phone. It helps detect and block potential scam calls.

WHATSAPP

You don’t have to give someone your phone number for them to have it.

Almost all Malaysians use WhatsApp for personal chats, work, or even university communication because it’s free, efficient, and easy to use. That’s exactly why scammers target it.

Scammers often get phone numbers from data leaks or social media platforms like Facebook or LinkedIn.

Examples:

A message sent from an unknown number about winning a prize or a message from a loved one asking for help.

  1. Parcel Delivery Scams
    A message or call claiming your parcel is stuck at customs or needs additional payment before it can be released.
  2. Job Offer Scams
    Messages offering high-paying jobs with minimal work, requiring you to pay a “processing fee” upfront.
  3. WhatsApp Hijacking
    A scammer pretending to be a friend or family member, asking for a verification code sent to your phone to gain access to your WhatsApp account.

How can we spot them?

  1. Messages from Unknown Numbers
    Scammers often contact you from numbers you don’t recognize. If you receive a message from an unknown number, be cautious—especially if they ask for personal details or money.
  2. Creating a Sense of Urgency
    Scammers try to make you panic by saying something urgent—like a problem with your bank account, a prize you must claim immediately, or a friend in trouble. They want you to act fast without thinking.
  3. Impersonating Someone You Know
    A common trick is pretending to be a friend or family member who has “changed their number.” They might ask for money or sensitive information. Always verify by calling the person directly before responding.
  4. WhatsApp Scam Awareness Guides
    WhatsApp provides official resources on how to recognize and avoid scams. You can learn about suspicious messages, fake files, and tips for staying safe here:

    https://faq.whatsapp.com/2286952358121083

 

How To Avoid Scams (for Employees in Organisations)?

Employee Training
The best way to prevent scams is through proper training. Companies should educate employees on recognizing and responding to scams.

Conduct Anti-Scam Workshops
Organize workshops where professionals, such as lawyers or representatives from NSRC, can teach employees how to identify and handle scams. Practical examples and real-life case studies can make learning more effective.

Regular Reminders
People tend to forget over time, so it’s important to send regular reminders. Use emails, internal newsletters, or the company’s social media to keep employees aware of the latest scam tactics.

Encourage a Culture of Caution
Make it a habit for employees to verify unusual requests, especially those involving payments or personal information. A simple double-check with the relevant department can prevent major losses.

What to Do if Your Organization’s Email or Identity Is Misused in a Scam

Stay Calm and Act Quickly
Being targeted by a scam can be distressing, but panicking won’t help. The key is to respond swiftly and effectively.

Report It Immediately
If your organization’s email or identity has been misused in a scam, take immediate action:

  • Contact your bank’s hotline (available 24/7) if financial details were involved.
  • Call the National Scam Response Centre (NSRC) at 997 for guidance.
  • Follow their instructions, which may include filing a police report.

Alert Employees and Clients
Scammers may continue targeting your organization, so it’s crucial to inform others:

  • Notify HR to issue an internal alert to employees.
  • Publish a public notice on your website and social media to warn clients.
  • Advise employees to be extra cautious about suspicious emails or calls.

Seek Legal Advice
If you’re unsure how to handle the situation, consult a lawyer. Legal counsel can guide you on necessary steps, such as taking legal action against fraudsters or implementing stronger cybersecurity measures.

What Not To Do?

Don’t Panic
The worst thing you can do is panic. When we’re stressed, we don’t think clearly, and that’s exactly what scammers want. Take a deep breath and respond carefully.

Don’t Engage with Scammers
Some people, especially younger individuals, may think it’s fun to play along when they recognize a scam. But experienced scammers are skilled at extracting information without you even realizing it. The safest approach is to ignore and block them.

Don’t Stay Silent
Many people feel embarrassed, afraid of consequences, or assume there’s no chance of recovering their losses after being scammed. But reporting is crucial—not only for potential recovery but also to warn others and prevent the scam from happening again.

By taking the right steps and spreading awareness, you can help protect yourself and others.

Are There Laws to Protect You?

  1. Communications and Multimedia Act 1998 (CMA)
    Section 233: Addresses the improper use of network facilities or services. It criminalizes actions such as using network services to transmit false, indecent, obscene, or offensive content with the intent to annoy, abuse, threaten, or harass others.
    Penalties: Offenders may face fines up to RM50,000, imprisonment for up to one year, or both.
  2. Personal Data Protection Act 2010 (PDPA)
    Purpose: Regulates the processing of personal data in commercial transactions, ensuring data privacy and protection.
    Penalties: Non-compliance can result in fines ranging from RM100,000 to RM500,000, imprisonment for one to three years, or both.
  3. Computer Crimes Act 1997 (CCA)
    Section 3: Criminalizes unauthorized access to computer material, commonly referred to as “hacking.”
    Section 5: Addresses unauthorized modification of computer contents, such as introducing malware or viruses.
    Penalties: Convicted individuals may face fines up to RM50,000, imprisonment for up to five years, or both.
  4. Penal Code
    Section 416: Covers “cheating by impersonation,” applicable to phishing scams where individuals deceive others by pretending to be someone else.
    Penalties: Punishable by imprisonment of up to five years, a fine, or both.

These laws collectively aim to protect Malaysians from various forms of cybercrime. If you believe you’ve been targeted or affected by a cyber scam, it’s crucial to report the incident to the relevant authorities promptly.

What to Do If You (Individual) Fall Victim to a Scam

If you’ve been targeted by a scam, taking quick action can help minimize the damage and improve your chances of recovery. Here’s what you should do:

Stay Calm and Assess the Situation

  • Do not panic. Scammers rely on fear and confusion to manipulate victims. Take a moment to evaluate what has happened.

Report the Incident Immediately

  • If money was involved, contact your bank’s hotline immediately to block transactions and secure your account.
  • Call the National Scam Response Centre (NSRC) at 997, available daily from 8 AM to 8 PM, for assistance in reporting and handling scam cases.
  • File a police report at your nearest police station to document the scam and support any potential investigation.

Secure Your Personal Information

  • If you shared sensitive details like passwords or banking information, change your passwords immediately and enable two-factor authentication (2FA) for added security.
  • Notify your employer if your work email or company details were compromised.

Warn Others

  • Inform colleagues and clients if your name, email, or organization has been misused in a scam to prevent further victims.
  • Issue an internal alert within your company and a public notice on your website and social media if necessary.

Seek Legal Advice

  • Some scams may involve identity theft, fraud, or misuse of company information. If you’re unsure about your next steps or need guidance on legal action, consulting a lawyer is highly recommended.
  • Suppiah & Partners is here to assist you. Contact us for expert legal advice and the best course of action to protect your rights and recover from the incident.

Taking immediate action can make a difference in preventing further losses and protecting yourself or your organization. Stay alert and always verify before responding to suspicious messages or calls.

See Attached PDF

References

  1. Communications and Multimedia Act 1998: An act to provide for and to regulate the
    converging communications and multimedia industries, and for incidental matters.
  2. Personal Data Protection Act 2010: An Act to regulate the processing of personal data in
    commercial transactions and to provide for matters connected therewith and incidental
    thereto.
  3. Computer Crimes Act 1997: An Act to provide for offences relating to the misuse of
    computers.
  4. Penal Code: An Act relating to criminal offences.
  5. Scam statistics: https://www.malaymail.com/news/malaysia/2024/10/03/scam-epidemic-malaysians-lose-us128b-annually-equivalent-to-3pc-of-gdp-amid-rising-ai-threats/152485
  6. Scoop: https://www.scoop.my/news/246047/agong-wants-to-combat-red-tape-culture/

© 2025 Suppiah & Partners. All rights reserved. The contents of this newsletter are intended for informational purposes only and do not constitute legal advice.

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[Feature Article] The Urgent Case for AI Governance

by loswebstudio99 in Featured Articles

The Urgent Case for AI Governance

Published by The Star on 20 Feb 2025

by Thulasy Suppiah, Managing Partner

The escalating concerns surrounding AI and data privacy are reaching a boiling point. South Korea recently suspended new downloads of the Chinese chatbot DeepSeek over data protection violations, adding to a growing list of countries taking action. This, along with DeepSeek being blocked on other government devices and OpenAI’s €15 million fine in Italy, demands immediate and decisive government intervention. As AI becomes increasingly integrated into our lives, citizens will rightly expect their governments to be the first line of defense.

DeepSeek, the cost-effective Chinese chatbot, presents a particularly thorny challenge. While its popularity has exploded, so too have anxieties over its data collection practices, viewed by some as aligned with China’s strategic interests. Is this about privacy alone, or a new front in the US-China AI war? Clearly, AI has become a geopolitical weapon. The South Korean action, ostensibly about data protection, also reflects the broader anxieties surrounding Chinese technology and national security.

OpenAI’s hefty fine demonstrates that no one is immune to scrutiny. This penalty sends a clear message: prioritize transparency and user privacy or face the consequences. It sets a critical precedent for future enforcement.

But privacy is just the beginning. AI governance must also confront misinformation, bias, and the question of accountability. Large-scale AI models risk amplifying societal biases and becoming engines of disinformation. Deepfakes, AI-generated news, and political manipulation raise profound ethical questions. Who sets the guardrails – governments, corporations, or a global body? The time for debate is over; the time for action is now.

These developments demand proactive, not reactive, governance. Governments must anticipate, not merely respond to, the ethical, social, and economic implications of AI. The challenge? Finding a balance between fostering innovation and protecting citizens. Over-regulation stifles progress, while a hands-off approach invites disaster. Collaboration between governments, industry, researchers, and privacy advocates is not optional; it’s essential. Recent events, including the action taken in South Korea, underscore the immediate and critical need for balanced governance in the face of the AI revolution. The era of accountability has arrived.

See Attached PDF

© 2025 Suppiah & Partners. All rights reserved. The contents of this newsletter are intended for informational purposes only and do not constitute legal advice.

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Review of TR Sandah: No Respite in Sightfor Threats to Native Land Rights

by loswebstudio99 in Featured Articles

Review of TR Sandah: No Respite in Sight for Threats to Native Land Rights

Published by The Star on 14 Dec 2024

by Thulasy Suppiah, Managing Partner

Southeast Asia is a data centre goldmine, and Malaysia is poised to seize a significant share. But to truly compete with regional rivals like Singapore, we need to refine our strategies and double down on our strengths.

Singapore’s established Green Data Centre Standard has set a high bar for the region, attracting environmentally conscious companies with its clear focus on energy efficiency. While Malaysia is developing its own Power Usage Effectiveness guidelines, we have a unique opportunity to leapfrog ahead by incorporating cutting-edge sustainability practices from the outset. This could position Malaysia as a leader in green data centre development.

On cybersecurity, both nations recognize the critical importance of protecting sensitive data. Malaysia’s newly enacted Cyber Security Act 2024 provides a foundation, but its effectiveness remains to be seen. Given its recent implementation, it’s crucial to ensure robust enforcement and proactive engagement with the industry. This will not only address potential vulnerabilities but also build confidence that Malaysia is committed to creating a secure and trustworthy environment for data centre operations. A clear demonstration of this commitment will be essential for attracting global players and investors in the data centre sector.

Both countries require environmental impact assessments for large-scale data centres. Malaysia’s EIA process, however, is based on legislation from 1974 – long before the data centre boom. While this provides a general framework, we need to develop more tailored assessment criteria that address the specific environmental challenges posed by data centres, including energy consumption, water usage, and waste management.

Singapore’s Call-for-Application scheme streamlines planning and aligns growth with sustainability goals. Malaysia can create an equally effective system, tailored to our unique context, providing clarity and efficiency in the development process to attract greater investment.

Malaysia has all the ingredients for success in the data centre arena: strategic location, robust infrastructure, and a growing tech talent pool. By strategically refining our regulatory landscape and showcasing our commitment to sustainability and security, we can unlock our full potential and become a global data centre leader.

See Attached PDF

© 2025 Suppiah & Partners. All rights reserved. The contents of this newsletter are intended for informational purposes only and do not constitute legal advice.

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[Feature Article] The Star Newspaper: The AI Tightrope: Balancing Innovation and Responsibility

by loswebstudio99 in Featured Articles

The AI Tightrope: Balancing Innovation and Responsibility

Published by The Star on 8 Feb 2025

by Thulasy Suppiah, Managing Partner

Donald Trump’s revocation of Biden’s AI safety executive order has sent ripples through the tech world, signaling a dramatic shift in the US approach to artificial intelligence. While the US embraces a deregulated “innovate now, ask questions later” approach, where does that leave Malaysia?

Trump’s move, lauded by those who see regulation as a stifle to progress, raises valid concerns. Will a Wild West approach to AI development unleash a torrent of unforeseen consequences? Or will it spark a new era of unprecedented technological advancement?

The emergence of DeepSeek, the Chinese AI chatbot making waves globally, adds another layer of complexity. Developed at a fraction of the cost of its American rivals, DeepSeek demonstrates that innovation doesn’t always require a blank check. It also challenges the US strategy of containing China’s technological rise through chip export restrictions.

Malaysia, with its growing ambitions in the tech sector, must navigate this evolving landscape carefully. While some argue for mirroring the US’s deregulatory approach to attract investment and foster innovation, we must also consider the potential risks. Do we want to be a testing ground for potentially disruptive AI technologies, or should we prioritize a more cautious, ethical approach? Malaysia already has a foundation of ethical guidelines for AI development. We should build upon these, learning from the comprehensive frameworks being developed in Europe, like the General Data Protection Regulation (GDPR) and Artificial Intelligence (AI) Act, rather than following in Trump’s deregulatory footsteps. Regulations, when implemented thoughtfully, don’t necessarily curb innovation. Instead, they can foster a vital balance between technological advancement and the protection of fundamental rights, preventing the potential for privacy violations and other harmful consequences of unchecked AI development.

Perhaps a middle ground is possible. We can encourage responsible AI development by fostering a regulatory environment that balances innovation with safeguards. This means promoting ethical guidelines, data privacy standards, and transparency while avoiding excessive red tape that stifles creativity.

Malaysia can also leverage DeepSeek’s open-source model to build a thriving local AI ecosystem. By empowering our researchers and developers to work with and adapt this technology, we can create innovative solutions tailored to our unique needs and challenges.

Trump’s gamble on deregulation presents both opportunities and risks for Malaysia. We must carefully consider our own path, balancing the potential rewards of rapid AI development with the responsibility of mitigating potential harms. The AI revolution is upon us, and Malaysia needs to choose its role wisely.

See Attached PDF

© 2025 Suppiah & Partners. All rights reserved. The contents of this newsletter are intended for informational purposes only and do not constitute legal advice.

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[Feature Article] Opportunities for Affordable AI Development

by loswebstudio99 in Featured Articles

Opportunities for Affordable AI Development

Published by The Star on 31 Jan 2025
Published by New Straits Times on 31 Jan 2025: Use DeepSeek model to thrive in AI sector

by Thulasy Suppiah, Managing Partner

The shockwaves from DeepSeek’s emergence in the AI arena are being felt far beyond Silicon Valley – and they should be. This Chinese-developed chatbot isn’t just another competitor; it’s a wake-up call, and frankly, a bit of a humbling experience for the American tech giants who thought they had the game sewn up. DeepSeek’s success throws a wrench into the US-China AI war and presents both a challenge and an enormous opportunity for nations like ours, looking to carve out a space in this rapidly evolving landscape. It’s a testament to Asian innovation, with China leading the charge and India hot on its heels, fresh from its recent space program triumphs. Looks like the future of tech might not be so Western-centric after all.

One of DeepSeek’s most disruptive features is its cost-effectiveness. Built for a fraction of the price of its American rivals, it undercuts the assumption that massive budgets and top-tier hardware are essential for AI dominance. This has sent shivers down the spines of industry giants like Nvidia, whose stock plummeted after DeepSeek’s release. Perhaps Silicon Valley needs a lesson in frugality?

But beyond the financial implications, DeepSeek challenges the very notion of how we build and access AI. Its open-source nature and low API costs mean practically zero switching costs for users. This accessibility could democratize AI development, shifting power away from large corporations and empowering smaller players.

Where does Malaysia fit into this evolving landscape? We have a unique opportunity to position ourselves as a hub for affordable and accessible AI development. Instead of trying to compete head-on with the giants, we can focus on building a thriving ecosystem that leverages DeepSeek’s open-source model.

Imagine Malaysian startups and researchers building innovative applications on top of DeepSeek, tailored to local needs and languages. Imagine a vibrant community of developers contributing to and refining the model, making AI more inclusive and accessible for all.

This approach requires a shift in mindset. We need to embrace open-source technologies, invest in training and development for our workforce, and create a regulatory environment that fosters innovation and collaboration. We also need to address legitimate concerns about data security and privacy, ensuring responsible AI development.

DeepSeek’s arrival is a wake-up call. The AI landscape is changing rapidly, and Malaysia has a choice: we can be swept aside by the tide, or we can ride the wave and become a leader in this exciting new era.

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© 2025 Suppiah & Partners. All rights reserved. The contents of this newsletter are intended for informational purposes only and do not constitute legal advice.

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[Feature Article] The Star Newspaper: High Stakes Game in Global Chip Industry

by loswebstudio99 in Featured Articles

High Stakes Game in Global Chip Industry

Published by The Star on 21 Jan 2025

by Thulasy Suppiah, Managing Partner

Donald Trump’s return to power throws a wildcard into the already volatile global chip war. For Malaysia, a nation deeply embedded in the semiconductor industry, this isn’t just about international trade; it’s about safeguarding our economic future.

Trump’s “America First” rhetoric and escalating tensions with China point to an intensified push for decoupling and reshoring of chip production. While these developments pose challenges, they also present unique opportunities for Malaysia. As global tech giants diversify their supply chains away from China, Malaysia has a chance to position itself not just as a manufacturing hub, but as a strategic partner.

Seizing this opportunity demands more than opening our doors to foreign investment. The National Semiconductor Strategy is a good foundation, but we must prioritize moving up the value chain. Investing in advanced packaging, testing, and even chip design will give us the competitive edge to attract high-value projects.

At the same time, Malaysia needs to tread carefully in its geopolitical strategy. Maintaining strong relationships with both the US and China is essential. Overreliance on one side could leave us exposed in this high-stakes game. Balancing diplomacy with strategic economic policies will be key. Adding to the complexity are the recent last-minute restrictions on AI chip exports imposed by the Biden administration before leaving office. These restrictions, implemented just days before Trump’s inauguration, introduce a tiered licensing system that effectively limits the export of advanced AI chips to certain countries, including China. This move, heavily criticized by industry giants, was seen as a parting shot in the escalating US-China tech war. Some argue that these restrictions, drafted without significant industry input, could backfire, harming US competitiveness and ceding ground to rivals. Will Trump maintain these curbs, tighten them, or scrap them altogether? The uncertainty creates a challenging environment for countries like Malaysia, deeply embedded in the global semiconductor supply chain. Malaysia must prepare for all scenarios by fostering a robust and adaptable semiconductor ecosystem.

This isn’t just a battle over chips; it’s a fight for data dominance. As Malaysia aspires to become a regional data centre hub, aligning this ambition with a strong cybersecurity framework will be critical to protect our national interests.

Trump’s presidency will undoubtedly reshape the global tech landscape. Malaysia has the potential to emerge stronger, but we must be proactive, strategic, and prepared to navigate the uncertainties ahead. The chip war is a gamble, and Malaysia must play its cards wisely.

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© 2025 Suppiah & Partners. All rights reserved. The contents of this newsletter are intended for informational purposes only and do not constitute legal advice.

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[Feature Article] The Star Newspaper: Cyber Threats to Aviation Industry

by loswebstudio99 in Featured Articles

Cyber Threats to Aviation Industry

Published by The Star on 6 Jan 2025

by Thulasy Suppiah, Managing Partner

The recent cyberattack on Japan Airlines, while quickly resolved, serves as a stark reminder of the increasing vulnerability of the aviation sector. While the airline claims no passenger data was leaked, the disruption highlights a growing threat: our skies are no longer just vulnerable to weather patterns, but also to digital storms.

The aviation industry is a prime target for cybercriminals. From ticketing systems to air traffic control, our planes and airports rely on a complex web of interconnected IT systems. A successful attack can cripple operations, costing airlines millions in lost revenue and leaving passengers stranded. Think holiday travel chaos, but sparking a social media frenzy.

But the financial fallout is just the tip of the iceberg. Data breaches can expose sensitive passenger information, and the potential for a cyberattack to compromise flight control systems is a chilling thought. Imagine a hacker taking control of a plane mid-flight – it’s a scenario straight out of a Hollywood thriller, but the threat is real.

Cyberattacks are becoming increasingly sophisticated. Ransomware, DDoS attacks, and the exploitation of third-party software vulnerabilities, like the CrowdStrike outage in 2024, are just some of the tactics employed. Remember that global IT meltdown that grounded planes, froze bank accounts, and silenced news outlets? That’s the interconnected world we live in, and aviation is right in the crosshairs.

The increasing use of AI and cloud technologies in aviation, while promising greater efficiency, also expands the attack surface. More connected systems mean more entry points for hackers. And it’s not just cybercriminals we need to worry about; nation-state actors and hacktivists also have the aviation industry in their sights.

So, what’s being done to protect our skies? In Malaysia, the Malaysian Aviation Commission (MAVCOM) plays a key role in ensuring aviation security, working with other agencies and stakeholders to improve cybersecurity measures. CyberSecurity Malaysia also plays a crucial role in effectively implementing national cybersecurity strategies and providing expertise to various sectors, including aviation. But is it enough? We need a robust, multi-layered approach that combines strong regulations, cutting-edge security technologies, and constant vigilance. We also need to invest in training and education to ensure our aviation professionals are equipped to handle these evolving threats. The question isn’t if another cyberattack will occur, but when. Let’s hope we’re ready when it does.

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© 2025 Suppiah & Partners. All rights reserved. The contents of this newsletter are intended for informational purposes only and do not constitute legal advice.

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[Feature Article] The Star and The Sun Newspaper: Malaysia’s Data Centre Potential

by loswebstudio99 in Featured Articles

Malaysia’s Data Centre Potential

Published by The Star on 14 Dec 2024

by Thulasy Suppiah, Managing Partner

Southeast Asia is a data centre goldmine, and Malaysia is poised to seize a significant share. But to truly compete with regional rivals like Singapore, we need to refine our strategies and double down on our strengths.

Singapore’s established Green Data Centre Standard has set a high bar for the region, attracting environmentally conscious companies with its clear focus on energy efficiency. While Malaysia is developing its own Power Usage Effectiveness guidelines, we have a unique opportunity to leapfrog ahead by incorporating cutting-edge sustainability practices from the outset. This could position Malaysia as a leader in green data centre development.

On cybersecurity, both nations recognize the critical importance of protecting sensitive data. Malaysia’s newly enacted Cyber Security Act 2024 provides a foundation, but its effectiveness remains to be seen. Given its recent implementation, it’s crucial to ensure robust enforcement and proactive engagement with the industry. This will not only address potential vulnerabilities but also build confidence that Malaysia is committed to creating a secure and trustworthy environment for data centre operations. A clear demonstration of this commitment will be essential for attracting global players and investors in the data centre sector.

Both countries require environmental impact assessments for large-scale data centres. Malaysia’s EIA process, however, is based on legislation from 1974 – long before the data centre boom. While this provides a general framework, we need to develop more tailored assessment criteria that address the specific environmental challenges posed by data centres, including energy consumption, water usage, and waste management.

Singapore’s Call-for-Application scheme streamlines planning and aligns growth with sustainability goals. Malaysia can create an equally effective system, tailored to our unique context, providing clarity and efficiency in the development process to attract greater investment.

Malaysia has all the ingredients for success in the data centre arena: strategic location, robust infrastructure, and a growing tech talent pool. By strategically refining our regulatory landscape and showcasing our commitment to sustainability and security, we can unlock our full potential and become a global data centre leader.

See Attached PDF

© 2025 Suppiah & Partners. All rights reserved. The contents of this newsletter are intended for informational purposes only and do not constitute legal advice.

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[Feature Article] The Star Newspaper: Trump’s presidency a fork in the road for Al?

by loswebstudio99 in Featured Articles

Trump's Presidency a Fork in the Road for Al?

Published by The Star on 14 Nov 2024

by Thulasy Suppiah, Managing Partner

Donald Trump’s return to the presidency presents a critical juncture for AI and technology policy. The influence of AI leaders like Elon Musk adds further complexity and uncertainty to the future direction of these policies.

Trump’s previous administration, marked by deregulation and “America First” policies, suggests a potential shift away from international cooperation on AI governance. This could exacerbate an “AI arms race,” prioritizing national competitiveness over collaborative efforts to establish global safety standards.[1] Such a scenario risks a fragmented technological landscape, hindering cross-border data sharing and potentially stifling innovation.

Elon Musk’s influence adds complexity to the discussion. While he has voiced concerns about the risks of unchecked AI [2], his business approach often advocates for minimal regulation, [3] raising questions about his true stance on AI governance. This ambiguity raises questions: will a Trump administration genuinely prioritize AI safety or merely pay lip service while pursuing rapid, potentially reckless, development? This concern is echoed by many AI safety researchers who advocate for careful consideration of the potential risks of advanced AI systems.[4] The answer will profoundly impact not only the US but the global AI ecosystem. A crucial question is whether a renewed focus on national interests will deepen what some call data colonialism—the extraction and control of data as a resource by powerful nations and corporations.

This modern form of colonialism exploits data from individuals worldwide, echoing past dynamics of resource appropriation. Such an approach, driven by national priorities, risks fragmenting the digital economy and exacerbating inequalities, leaving less powerful nations at a disadvantage in the global AI landscape.[5] The implications extend far beyond Silicon Valley. A US policy shift toward deregulation and AI nationalism could trigger a cascade effect globally, with other nations adopting similar inward-looking strategies. This risks a future where AI development is driven by competitive pressures rather than ethical considerations, potentially jeopardizing global security and exacerbating existing geopolitical tensions.

For businesses and nations alike, navigating this uncertainty demands proactive engagement. Companies must monitor policy shifts and adapt strategies accordingly. Malaysia, already an attractive investment destination with a growing data centre presence, must strategically position itself. Rather than simply attracting investment, we should prioritize attracting responsible investment in AI. This requires a clear national AI framework that emphasizes ethical considerations, data privacy, and robust safety standards while fostering local talent development and promoting international cooperation on AI governance. Only through such a balanced approach can we harness AI’s transformative potential while mitigating its inherent risks.

See Attached PDF

© 2025 Suppiah & Partners. All rights reserved. The contents of this newsletter are intended for informational purposes only and do not constitute legal advice.

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